Shipping & Returns

Shipping Information

Pillarlearning.com works with major US carriers like DHL, USPS, and UPS based on Pillar Learning’s discretion to locations within the United States and Canada. Shipping to Hawaii and Alaska is also available. Pillarlearning.com does not currently support shipments to hotels/temporary housing, APO/FPO, US Territories, or P.O. Boxes.

Products sold on our U.S. website are not available for international delivery (outside of Canada), and we do not ship to freight forwarder addresses or resellers.

Learn more about our Returns & Warranty Policy. 

ABOUT YOUR SHIPMENT

  • Codi Pre-Order Campaign is for delivery by January, 2019.
  • Incomplete or incorrect billing information may result in a processing delay. If your shipping information differs from your billing information, your order may also be delayed for verification.
  • Shipping charges are determined by the subtotal of your order.
  • Shipping methods and their accompanying charges are displayed in checkout at the time of your order.
  • Shipping methods and their accompanying charges also appear in your order confirmation email.
  • It is your responsibility to be available to receive this shipment at the ship-to address specified in your order details.

TRACKING

To check the status of your Pillar Learning order, visit your account and enter your Pillar Order number and details in the “Check Order” section. Please email us at support@pillarlearning.com or call us if you have any questions about your order at (786) 637-4404 between 9AM and 6PM ET, Monday through Friday, and 10AM – 5PM ET, Saturday and Sunday.

CHANGE OF ADDRESS

The shipping address can be changed within 30 minutes of an order being placed by cancelling and placing your order again to the new address. Please call us at (786) 637-4404 if you need assistance. 

FREE SHIPPING

Pillar Learning is pleased to offer free shipping on all orders of $24.99 and over to addresses within the Continental US.